Notice of Non-Discrimination and Language Assistance Services

Notice of Non-Discrimination

Vero Health Care complies with all applicable Federal civil rights laws and is committed to providing an environment that is free of unlawful discrimination, harassment and retaliation based on race, ethnicity, color, gender identity, veteran status, national origin, ancestry, age, sex, status as a parent, pregnancy, family medical history or genetic information, religion, disability (physical or mental), political affiliation, military service, or any other characteristic protected by law will not be tolerated.

Vero Health Care is committed to providing equal employment opportunities to all persons (i.e. patients, applicants, employees, or visitors), and does not exclude people or treat them differently because of race, ethnicity, color, gender identity, veteran status, national origin, ancestry, age, sex, status as a parent, pregnancy, family medical history or genetic information, religion, disability (physical or mental), political affiliation, military service, or any other characteristic protected by law, including persons with Opioid Use Disorder (OUD) who are receiving Medication Assisted Treatment (MAT) to treat their OUD.

Vero Health Care:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Vero Human Resources. If you believe that Vero Health Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, or any other characteristic protected by law you can file a grievance with: Human Resources, 10500 Little Patuxent Parkway, Suite 300 Columbia MD 21044, (413) 667-4086 Ext: 11520, fax: 413-667-4086, email: Vero HR at: verohr@verohealthmgmt.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance the Vice President of Human Resources is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, D.C. 20201, 1-800-368-1019, 800-537-7697 (TDD).

Complaint forms are available at http://www.hhs.gov/ocr/ofce/fle/index.html.

Español (Spanish): ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-228-4362.

Português (Portuguese): ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-800-228-4362.

Polski (Polish): UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-800-228-4362.

繁體中文 (Chinese): 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1- 800-228-4362.

Italiano (Italian): ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-800-228-4362.

Français (French): ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-800-228-4362.

Kreyòl Ayisyen (French Creole): ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-800-228-4362.

Русский (Russian): ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-228-4362.

Tiong Việt (Vietnamese): CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-228-4362.

العربية ملحوظة :إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان .اتصل برقم 1-4362 (-Arabic:( 228-800 한국어 (Korean): 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800- 228-4362

번으로 전화해 주십시오. Shqip (Albanian): KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 1-800-228-4362.

ह िंं दी (Hindi): ध्यान द􁱶: य􁱶द आप 􁱶हदी बोलतेह 􁱶तो आपके िं लए मुफ्त म􁱶 भाषा सहायता सेवाए उपलब्ध ह।􁱶 1- 800-228-4362 पर कॉल कर􁱶। Tagalog (Tagalog – Filipino): PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1- 800-228-4362.

λληνικά (Greek): ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 1-800-228-4362.

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