Novel Coronavirus 2019

NOVEL CORONAVIRUS 2019 (COVID-19)

This is a message from Vero Health Care to assist you and your loved ones during these trying times. We want you to know the health and welfare of our residents, family members and team members is our highest priority.

In the beginning of March 2020, we initiated our comprehensive COVID-19 Risk and Response Plan to mitigate and contain the spread of COVID-19. Vero’s COVID-19 Risk and Response plan adheres to the latest guidance from the Centers of Disease Control (CDC), Centers for Medicare and Medicaid Services (CMS), and state and local health departments regarding COVID-19.

To reduce risk to both staff and residents regarding COVID-19, we have implemented the following precautions:

    • All visitation is being restricted except for certain compassionate care situations, such as end of life situations. These visitors will first be screened for fever and respiratory symptoms. We know that your presence is important for your loved one but, per guidance from the Centers for Disease Control and Prevention (CDC), this is a necessary action to protect their health. We are introducing alternative methods of visitation (such as Skype and FaceTime) so that you can continue to communicate with your loved ones. Visitors who are permitted to enter the building will be required to frequently clean their hands, limit their visit to a designated area within the building, and wear a facemask. As the situation with COVID-19 is rapidly changing, we will continue to keep you updated.
    • We are monitoring healthcare personnel and residents for symptoms of respiratory illness. Non-essential healthcare personnel and volunteers are now restricted from entering the facility. Healthcare personnel will be actively monitored for fever and symptoms of respiratory infection. Ill healthcare personnel will be asked to stay home. You may see healthcare personnel wearing facemasks, eye protection, gown, and gloves in order to prevent germs from spreading and help keep residents safe. Healthcare personnel will clean their hands frequently. We are assessing residents daily for fevers and symptoms of respiratory infection in order to quickly identify ill residents and implement additional infection prevention activities. When ill residents are identified, they will be monitored closely, asked to stay in their rooms or wear a mask.
    • We are limiting activities within the facility. We have cancelled all group activities within the building and all community outings. We will help residents with good hygiene practices such as reminding them to frequently wash their hands. We ask that residents wear appropriate face coverings and continue with the practice of social distancing.
    • We are helping residents stay connected with family and friends through video conferencing.

We encourage you to review the CDC website for information about COVID-19, including its symptoms, how it spreads, and actions you can take to protect your health: https://www.cdc.gov/coronavirus/2019-ncov/index.html.

Thank you very much for everything you are doing to keep our residents and facility staff safe and healthy. We continue to monitor the situation in our community and will keep you informed about any new precautions we think are necessary to keep your loved one safe. We are also in close contact with our local and state health departments and appreciate their support. Lastly, we want to sincerely thank all of our dedicated staff for coming to work and caring for our residents.

 

Please contact the facility Administrator or Director of Nursing for questions about your loved one.

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